Helping
People
With
People
Problems we solve
the ability to engage, the effectiveness to perform, the energy to endure.
Results you achieve
an aggregate 9% increase in leader effectiveness, in the eyes of their direct reports, in only 7 months!
a year to year jump of 19% in account rep revenue and gross profit!
LEADING
SELLING
SERVING
COMMUNICATION
The Mission
A touch with purpose for your people
Whether email, self-study online, webinar, tele-coach or live and in-person, we deliver just what you need, how you need it and when you need it.
WHAT I DO
Here's why customers work with me ... often for decades
Speaker
Don has dedicated his career to speaking and facilitating on leadership, sales and service effectiveness ... bilingual and experienced from the C-Suite to the Frontline
Speaker
Don has dedicated his career to speaking and facilitating on leadership, sales and service effectiveness ... bilingual and experienced from the C-Suite to the Frontline
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Author
Don Brown is the 'core creator' of professional works now published by McGraw-Hill in five languages around the world
Author
Don Brown is the 'core creator' of professional works now published by McGraw-Hill in five languages around the world
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Coach
Don Brown is an experienced practitioner of the applied behavioral sciences in transitional, behavioral and stakeholder-centered coaching processes
Coach
Don Brown is an experienced practitioner of the applied behavioral sciences in transitional, behavioral and stakeholder-centered coaching processes
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Testimonials
Curious about what people say about us & our services?
This is a excellent company!
personally enjoyed the energy & the professional support the whole team gave to us into creating website.
Herman MillerGraphic Designer 
I wanted to hire the best and after
looking at several other companies,
knew Jacob was the perfect guy for the
job. he is a true professional.
Jeremy SmithCreative Head
Their team are easy to work with and helped me make amazing websites in a short amount of time. thanks again guys for all your hard work.
Shoko MugikuraCreative Director
WHAT THEY SAY
From the best of the best!
I’ve had the pleasure of working with Don Brown for the past 15 years. His insights and experiences have secured his reputation as a thought leader and a professional – who gets results
Dan Borton, FACHE Corporate DirectorLeadership Development McLaren Health Care
Don is eminently insightful, focused and connected with the developmental needs of our organization. He is a valued and trusted business partner!
Jeff Benton, Manager – Wendy’s Management InstituteThe Wendy’s Company
Don has been a constant advocate for leadership and change through focused practice and coaching. Don has been a partner in training interventions that led to sustainable results. He’s not only become a friend over the years but also a mentor and coach on all things involving leadership excellence.
Dean Bruce, Retail Sales Improvement & TrainingFord Customer Service Division
A motivated human being gets consistently reliable output from themselves and others. Give me a workforce in which even 60 percent fit the above – and I will move mountains! Don Brown shows you how to do just that.
Davis L. Holloway, United States Air ForceRetired Air Force
Empathy is not abstract – it’s concrete! It is teachable, and matters bottom line. Let Don help you connect less to technology, and more to those you lead.
Dr. Sara Konrath, Assistant Research ProfessorUniversity of Michigan
At Maquet we fix hearts for a living. Don will show you how to engage the heart of your team!
Raoul Quintero, PresidentMaquet Medical Systems
We’re no longer the victims of our past – and you can be the leader you want to be! Don Brown will show you how to be present, to bring out the best in everyone you care for.
Dr. Terri Egan, Associate ProfessorPepperdine University
Don, i got a thousand problems - and you're not one of them ... ever!
Scott Hendrickson,
Vice President SalesMerit Medical
To be an effective leader you need to have a heart big enough to take in all the people you are trying to lead, yet wise enough not to crowd out your loved ones. Let Don show you how.
Dr. Dan Saferstein,
Sports Psychologist
The foundational research that Don has conducted is right on – our people want communication, feedback, and not just autonomy, but the authority to try! Engagement happens one moment at a time.
Troy Van Hauen,
VP Human ResourcesThe Maschhoffs
One Fortune organization once reported that it interviewed 1,000,000 annually, that it hired 125,000 of them – and yet that their net productivity gain was only 15,000 employees! This paradox demonstrates the imperative to learning how to bring out the best in every employee you have.
C.D. “Hoop” Morgan III, Founder and ChairmanThe Maschhoffs
What’s different today? The entire world, and everyone in it, is in the midst of a change curve. No one is exempt, and the productivity we need from our workforce is going to have to increase. Don helps to start that process, and to stopping the self- imposed barriers of the ego.
Chuck Sykes, President and CEOChuck Sykes, President and CEO
Today, it’s complexity that makes it tough on a leader – and an engaged team nonnegotiable. Don will show you how to expand your capacity without adding a single headcount!
Tim Srock,
VP Human ResourcesMcLaren Regional Medical Center
OUR MOST RECENT THOUGHTS
Our Blog
Finding the Energy to Lead Part 3 of 4: The Office
In this 4-part series, Finding the Energy to Lead, we tackle three common barriers standing between…
A LEADER'S LIFESTYLE
I invested a great deal of energy over the last couple of years in researching, writing…
FINDING THE ENERGY TO LEAD
Happiness releases passion, and passion creates energy. Leadership is a contact sport. Leadership is personal. Leadership…
FAQS – BRING OUT THE BEST
While conducting webinars and live presentations based upon my book, ‘Bring Out the Best in Every…
IF YOU CAN MEASURE IT, YOU CAN CHANGE IT...BUT WHO'S WILLING?
A friend and colleague has rightly noted more than once; “If you can measure it, you…
EVEN HEALTHY ROUTINES NEED A BREAK
Every morning: 500 skips with a jump rope, fifty push-ups, core work, lifting and then stretching…
Passionate trainers, clever coaches apply for work with us.